Discuss staff turnover and its potential relationship to care delivery models
Examining Organizational Structures: Use the following case for the paper:
A Case Study of Nursing Care Delivery Models & Staff Turnover Jamie Johns was the manager in charge of a 12-bed step-down unit in the Lake Area Community Hospital. When her unit was consolidated, the Chief Nurse Officer asked Jamie if she would be interested in serving as a Quality Improvement Leader for the Acute Care Division, which includes the ICU, intermediate and medical-surgical units of the hospital. The first task Jamie has been assigned is to examine the diverse nursing care delivery models across each unit and determine if the high rates of staff turnover on some of the units could be a result of the care delivery models that are in place. When each unit was established, a team concept of nursing had been used throughout the hospital. As the hospital grew and quality initiatives became more prominent, each unit defined its own delivery model. Some units use a primary care model; others use a modified team approach.
Discuss staff turnover and its potential relationship to care delivery models. Use the literature to support this relationship. Based on the literature, what recommendations would you share with the CNO about nursing care delivery models and the work environment to reduce staff turnover?